Returns

In the event of a complaint of goods or its return, it is necessary to:

1. Complete one of the appropriate forms - attached below
2. The product, along with the original receipt and the completed form, should be sent to the Effiki warehouse address:

Flexls – Effiki
Pass 20K, Budynek nr 9
05-870 Błonie
tel: +48 505 175 676

3. Personalized products cannot be returned or exchanged pursuant to art. 38 of the Consumer Rights Act (Journal of Laws of 2014, item 827).

Complaints and returns that do not meet the above-mentioned rules will not be considered until all guidelines are completed.

Downloadable files:

Sample Statement of Contract Termination.docx

Sample Complaint Form.docx

Sample Product Return Form.pdf